Passports & visas
Passport and visa requirements vary by destination and by nationality. Check them as soon as a booking is made, not at ticketing.
- Many countries require at least six months' validity remaining on the passport beyond the return date.
- Some destinations require blank pages, onward tickets or pre-approved electronic travel authorisations.
- Names on tickets must match the passport exactly — corrections after ticketing can carry airline charges.
Health requirements
Some destinations have compulsory health requirements such as vaccinations. We recommend checking at least eight weeks before travel.
- Speak to a GP, practice nurse, pharmacist or a specialist travel health clinic.
- Certain countries require proof of yellow fever vaccination on arrival.
- Clients carrying prescription medication should travel with a doctor's letter.
Travel insurance
Adequate travel insurance should be in place from the day of booking. Make sure the policy covers the whole party for the whole trip.
- Cancellation and curtailment costs
- Medical expenses abroad, including any pre-existing conditions
- Repatriation in the event of illness or accident
- Adventure activities, winter sports, cruise cover and high-value baggage where relevant
Official travel advice
For the latest official guidance on security, local laws, natural events and entry requirements, always check the UK Government's advice for the destination.
- Advice is updated frequently — recheck close to departure.
- Insurance can be invalidated if clients travel against official advice.
- Clients can subscribe to email alerts for each country they are visiting.
Need to check something for a booking?
Our reservations and ticketing teams deal with entry requirements every day. Call your destination desk and a real person will help — we are trade only and never deal with your clients directly.
Contact us