44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
Attractions & Excursions
Multi Centre Tours
World of Transport
The friendly, efficient way in which the reservations team handles my enquiries, ensures that Major gets all my business!
The knowledge of a reliable service, reputable company and great sales support
Rita Hunter Travel
I find the staff at Major Travel fantastic. Nothing is too much trouble and they can always help you out. Keep up the good work Major. Your my number 1 choice.
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Would just like to say how impressed I am with all of your staff, they are all so knowlegable, happy & helpful ! It makes such a change to deal with people who know what they are talking about. Well done to you all
World of Transport Travel
Having dealt with Major Travel for many years now, I have to say that it is always a pleasure to deal with such a professional & dedicated team. Although we no longer make many calls to the reservations team (we prefer to self-book or use the new web site where possible), all departments are most worthy of the highest praise possible. Well done everyone!
Excellent Fares and Service
Mid Counties Co-op
Great service and flexibility - always try major 1st :-)
JI have recently helped in the "setting up" of a new homeworking company, and following on from the great working relationship I had with my Major whilst with my previous company...You will be our preferred flight consolidator for sure !!
Quality of service, friendly, informed and attentive staff
I have used Major on several occasions. I always find the staff to be very friendly and knowledgeable, especially when you have a very vague enquiry they can generally put it all together. The prices are very good and I like the way everything works so smoothly, ease of confirmation coming through and tickets etc. The love2 shop vouchers are a bonus.
We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes