Jenny Allport Reid

The Midcounties Co-operative Travel

We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)

Donna Choolhun-Evans

Future Travel

Would just like to say how impressed I am with all of your staff, they are all so knowlegable, happy & helpful ! It makes such a change to deal with people who know what they are talking about. Well done to you all

Sarah Phil

Personal Travel Advisors -The Co-Operativ e

Super company to work with over the past 13 years ... Reliable, helpful and of course, very competitive price wise. Top Marks !

Packedup Limited

Packedup Limited

We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes

Deborah Robbins

Travel Counsellors

Super service and dead friendly staff!

Amba,

Medical Flightline Ltd

What a pleasure to deal with Major! Efficient online booking system and always someone with intelligence on the phone if a problem. Heaven!

Julian Abbott

Abbotts Travel

WE HAVE USED MAJOR TRAVEL FOR A NUMBER OF YEARS AND HAVE AN EXCELLENT WORKING RELATIONSHIP WITH THEM. THEIR WHOLESALE FARES ARE VERY COMPETITIVE AND THE STAFF ARE ALWAYS HELPFUL AND EFFICIENT.

Mr. Charles Clark

The Internet Traveller

I like booking my clients with Major Travel because: I know Im going to get a great service, the Major Web site is easy and quick to use, I can call and get a price very quickly over the phone without having 9 options to choose from before I get through to anyone, and above all I know that I am getting a competitive rate

Lianne Peters

PTA co-operative

I have been working with Major Travel for 8 years now, and they are my No 1 company for flights. They always go that extra mile and are friendly, reliable and very good at what they do best, I have recommended them to many other collegues who are also very impressed with the level of service and also expertise they give, THANKYOU MAJOR TRAVEL for all your support - You are a great team! Lianne @ pta

Dino

Economy Travel

Excellent Fares and Service

Alex

The Travel World

I have been dealing with Major Travel for over 6 years and i have always met great people working for Major Travel, their services are fantastic.

Dave Emmerson

Holiday Getaway

We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!