44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Sarah Phil
Personal Travel Advisors -The co-operative
Super company to work with over the past 13 years ... Reliable, helpful and of course, very competitive price wise. Top Marks !
Packedup Limited
Packedup Limited
We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes
Dave Simpson
H-C Travel Ltd
I just wanted to say thank you for all the extra work you did with my cricket tour group to South Africa in January. I met with some of the group recently and they reported that everything you/we arranged for them went very smoothly and that they were very pleased with the arrangements. So much so that they are thinking of doing a similar trip in early 2017. Thank you again for all your help.
Dave Emmerson
Holiday Getaway
We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Amba,
Medical Flightline Ltd
What a pleasure to deal with Major! Efficient online booking system and always someone with intelligence on the phone if a problem. Heaven!
Paul R Smith
World of Transport
The friendly, efficient way in which the reservations team handles my enquiries, ensures that Major gets all my business!
Jaap Hesselink
Voyager Travel Services
Just a great business with great staff, the staff training must be excellent as there is rarely a question the guys and girls at Major can`t answer. Website is also one of the quickest to use although I think it could be improved, only a little.
Dave Simpson
H-C Trav el Ltd
I just wanted to say thank you for all the extra work you did with my cricket tour group to South Africa in January. I met with some of the group recently and they reported that everyt hing you/we arranged for them went very smoothly and that they were very pleased with the arrangements. So much so that they are thinking of doing a similar trip in early 2017. Thank you again for all your help.
Deborah Robbins
Travel Counsellors
Super service and dead friendly staff!
Would just like to say how impressed I am with all of your staff, they are all so knowlegable, happy & helpful!It makes such a change to deal with people who know what they are talking about. Well done to you all
Natalie Hughes
Travelmaker
The website is easy to use and the prices/availability are live making the whole thing a "MAJOR" stressfree experience