44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Marie Judson
JLM Travel
The prices on the system were really good and beat all the other operators which was really helpfull to confirm for the customer. We have received all the relevant paperwork and confirmation from yourselves really quickly also which was good so that we could forward all the relevant details to the customer.
Monika Sethi
Hackney Travel
Major web has an easy system and good prices!
Karen Hamilton
Mid Counties Co-op
Great service and flexibility - always try major 1st :-)
Erika Degani
Scotts Business Travel
Easy, efficient, good net fares. Thanks!
Tresa Hutchinson
The Co-operative travel
I havent yet made a booking with Major as you have only just become one of our suppliers, however I am very impressed with how easy you have made it and how willing you are to resolve issues. I have advised this to my colleagues and look forward to making future bookings with you.
Wendy
TravelValue Ltd
The knowledge of a reliable service, reputable company and great sales support
Yvonne Cleary
Premier Travel
Quality of service, friendly, informed and attentive staff
Kirsty Lowe
Travelvalue Ltd
Because it~@~Ys friendly, prompt service and I have a laugh with the staff
Dave Emmerson
Holiday Getaway
We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Steven Wyntersun
Wyntersun Holidays
Brilliant customer service and very competitive pricing!!!!!!
Angie Yates
Mid-Counties Co-operative Travel
I would just like to pass on my thanks to both Chaya and Ami for all their help with my bookings. I know Chaya came in on Saturday which was her day off to help sort the booking - she has been brilliant sorting this out for me making sure confirmations and vouchers are sent promptly to me.