44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Paul R Smith
World of Transport
The friendly, efficient way in which the reservations team handles my enquiries, ensures that Major gets all my business!
Karen Green
Star Buys Trave
Love booking with Major as they offer best fares and have nicest staff around who will bend over backwards to assist with reservations
Monika Sethi
Hackney Travel
Major web has an easy system and good prices!
Kim Briggs
Personal Travel Advisor
Just wanted to thank you for giving me the info on Major. Just confirmed my first booking with them and I must say they were absolutely brilliant and so helpful.
Amba,
Medical Flightline Ltd
What a pleasure to deal with Major! Efficient online booking system and always someone with intelligence on the phone if a problem. Heaven!
Angie Yates
Mid-Counties Co-operative Travel
I would just like to pass on my thanks to both Chaya and Ami for all their help with my bookings. I know Chaya came in on Saturday which was her day off to help sort the booking - she has been brilliant sorting this out for me making sure confirmations and vouchers are sent promptly to me.
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Deborah Robbins
Travel Counsellors
Super service and dead friendly staff!
Tresa Hutchinson
The Co-operative travel
I havent yet made a booking with Major as you have only just become one of our suppliers, however I am very impressed with how easy you have made it and how willing you are to resolve issues. I have advised this to my colleagues and look forward to making future bookings with you.
Karen Hamilton
Mid Counties Co-op
Great service and flexibility - always try major 1st :-)
Gary Reavely F.Inst.T.T
Oceanic Travel
We recently made a reservation with you for the first time with your colleague Ramona. I just wanted to say what an absolute pleasure it was to deal with Ramona during the reservations process. She was extremely helpful, had a great attitude and really knew what she was talking about. Based on this very positive experience with your organisation we will have no hesitation in using you again in the future. Please pass on our grateful thanks and appreciation to Ramona for a great job really well done.
Debbie Hancock
Travel World
Id certainly recommend Major Travel, I rang reservations because I needed to hold a flight seat for a customer, I was greeted professionally and very friendly I held the seat and later called back to confirm it, it was emailed the invoice and e ticket immediately, it was a breath of fresh air to be able to obtain all the documents without continuous phone calls and hassle, I would also like to advise that the feed into isell is excellent and the rates are very competitive.