44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Yvonne Cleary
Premier Travel
Quality of service, friendly, informed and attentive staff
Jaap Hesselink
Voyager Travel Services
Just a great business with great staff, the staff training must be excellent as there is rarely a question the guys and girls at Major can`t answer. Website is also one of the quickest to use although I think it could be improved, only a little.
Would just like to say how impressed I am with all of your staff, they are all so knowlegable, happy & helpful!It makes such a change to deal with people who know what they are talking about. Well done to you all
David Rowe
North South Travel
Friendly, efficient and prompt service that can always be relied on
Karen Hamilton
Mid Counties Co-op
Great service and flexibility - always try major 1st :-)
Dave Simpson
H-C Trav el Ltd
I just wanted to say thank you for all the extra work you did with my cricket tour group to South Africa in January. I met with some of the group recently and they reported that everyt hing you/we arranged for them went very smoothly and that they were very pleased with the arrangements. So much so that they are thinking of doing a similar trip in early 2017. Thank you again for all your help.
Amba,
Medical Flightline Ltd
What a pleasure to deal with Major! Efficient online booking system and always someone with intelligence on the phone if a problem. Heaven!
Marie Judson
JLM Travel
The prices on the system were really good and beat all the other operators which was really helpfull to confirm for the customer. We have received all the relevant paperwork and confirmation from yourselves really quickly also which was good so that we could forward all the relevant details to the customer.
Dino
Economy Travel
Excellent Fares and Service
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Christine Smith
Co-operative Personal Travel Advisors
I am absolutely loving this new website; clear, concise and quick! Well done Major - you are going to be getting a lot more business from me!
Erika Degani
Scotts Business Travel
Easy, efficient, good net fares. Thanks!