44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Jaap Hesselink
Voyager Travel Services
Just a great business with great staff, the staff training must be excellent as there is rarely a question the guys and girls at Major can`t answer. Website is also one of the quickest to use although I think it could be improved, only a little.
Steven Wyntersun
Wyntersun Holidays
Brilliant customer service and very competitive pricing!!!!!!
Tresa Hutchinson
The Co-operative travel
I havent yet made a booking with Major as you have only just become one of our suppliers, however I am very impressed with how easy you have made it and how willing you are to resolve issues. I have advised this to my colleagues and look forward to making future bookings with you.
Dave Emmerson
Holiday Getaway
We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!
Paul Smith
World of Transport Travel
Having dealt with Major Travel for many years now, I have to say that it is always a pleasure to deal with such a professional & dedicated team. Although we no longer make many calls to the reservations team (we prefer to self-book or use the new web site where possible), all departments are most worthy of the highest praise possible. Well done everyone!
Packedup Limited
Packedup Limited
We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes
Hannah Spratling
H-C Travel Ltd
Easy to use website, lovely staff that are very helpful, great prices and not forgetting the major money which is nice to receive
Natalie Hughes
Travelmaker
The website is easy to use and the prices/availability are live making the whole thing a "MAJOR" stressfree experience
Brenda Skinner
North South Travel
Always a pleasure to talk to any of your reservations staff. They are extremely helpful and always make me laugh
Alex
The Travel World
I have been dealing with Major Travel for over 6 years and i have always met great people working for Major Travel, their services are fantastic.
Sarah Phil
Personal Travel Advisors -The Co-Operativ e
Super company to work with over the past 13 years ... Reliable, helpful and of course, very competitive price wise. Top Marks !