44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Paul Smith
World of Transport Travel
Having dealt with Major Travel for many years now, I have to say that it is always a pleasure to deal with such a professional & dedicated team. Although we no longer make many calls to the reservations team (we prefer to self-book or use the new web site where possible), all departments are most worthy of the highest praise possible. Well done everyone!
Gary Reavely F.Inst.T.T
Oceanic Travel
We recently made a reservation with you for the first time with your colleague Ramona. I just wanted to say what an absolute pleasure it was to deal with Ramona during the reservations process. She was extremely helpful, had a great attitude and really knew what she was talking about. Based on this very positive experience with your organisation we will have no hesitation in using you again in the future. Please pass on our grateful thanks and appreciation to Ramona for a great job really well done.
Dellen Carroll
Wickers World Travel
I like booking my clients with Major Travel because they are a Major company with mega low prices
Karen Hamilton
Mid Counties Co-op
Great service and flexibility - always try major 1st :-)
Dave Emmerson
Holiday Getaway
We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!
Jenny Jackson
Travel-pa
JI have recently helped in the "setting up" of a new homeworking company, and following on from the great working relationship I had with my Major whilst with my previous company...You will be our preferred flight consolidator for sure !!
Wendy
TravelValue Ltd
The knowledge of a reliable service, reputable company and great sales support
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Lorraine
Worldwide Travel Connections
My claim to fame is that I have using Major for some 12 years or more. Excellent fares with great service. Keep up the good work....
Mr. Charles Clark
The Internet Traveller
I like booking my clients with Major Travel because: I know Im going to get a great service, the Major Web site is easy and quick to use, I can call and get a price very quickly over the phone without having 9 options to choose from before I get through to anyone, and above all I know that I am getting a competitive rate
Tresa Hutchinson
The Co-operative travel
I havent yet made a booking with Major as you have only just become one of our suppliers, however I am very impressed with how easy you have made it and how willing you are to resolve issues. I have advised this to my colleagues and look forward to making future bookings with you.
Packedup Limited
Packedup Limited
We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes