44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Paul Smith
World of Transport Travel
Having dealt with Major Travel for many years now, I have to say that it is always a pleasure to deal with such a professional & dedicated team. Although we no longer make many calls to the reservations team (we prefer to self-book or use the new web site where possible), all departments are most worthy of the highest praise possible. Well done everyone!
Kathryn Lord
Shore Travel (cpta)
MAJOR TRAVEL......YOU ROCK!!!!!!!!!!!!!!
Rita Hunter
Rita Hunter Travel
I find the staff at Major Travel fantastic. Nothing is too much trouble and they can always help you out. Keep up the good work Major. Your my number 1 choice.
Lorraine
Worldwide Travel Connections
My claim to fame is that I have using Major for some 12 years or more. Excellent fares with great service. Keep up the good work....
Steven Wyntersun
Wyntersun Holidays
Brilliant customer service and very competitive pricing!!!!!!
Paul R Smith
World of Transport
The friendly, efficient way in which the reservations team handles my enquiries, ensures that Major gets all my business!
Kirsty Lowe
Travelvalue Ltd
Because it~@~Ys friendly, prompt service and I have a laugh with the staff
Jaap Hesselink
Voyager Travel Services
Just a great business with great staff, the staff training must be excellent as there is rarely a question the guys and girls at Major can`t answer. Website is also one of the quickest to use although I think it could be improved, only a little.
Mr. Charles Clark
The Internet Traveller
I like booking my clients with Major Travel because: I know Im going to get a great service, the Major Web site is easy and quick to use, I can call and get a price very quickly over the phone without having 9 options to choose from before I get through to anyone, and above all I know that I am getting a competitive rate
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Gary Reavely F.Inst.T.T
Oceanic Travel
We recently made a reservation with you for the first time with your colleague Ramona. I just wanted to say what an absolute pleasure it was to deal with Ramona during the reservations process. She was extremely helpful, had a great attitude and really knew what she was talking about. Based on this very positive experience with your organisation we will have no hesitation in using you again in the future. Please pass on our grateful thanks and appreciation to Ramona for a great job really well done.
Lianne Peters
PTA co-operative
I have been working with Major Travel for 8 years now, and they are my No 1 company for flights. They always go that extra mile and are friendly, reliable and very good at what they do best, I have recommended them to many other collegues who are also very impressed with the level of service and also expertise they give, THANKYOU MAJOR TRAVEL for all your support - You are a great team! Lianne @ pta