44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Julian Abbott
Abbotts Travel
WE HAVE USED MAJOR TRAVEL FOR A NUMBER OF YEARS AND HAVE AN EXCELLENT WORKING RELATIONSHIP WITH THEM. THEIR WHOLESALE FARES ARE VERY COMPETITIVE AND THE STAFF ARE ALWAYS HELPFUL AND EFFICIENT.
Paul Smith
World of Transport Travel
Having dealt with Major Travel for many years now, I have to say that it is always a pleasure to deal with such a professional & dedicated team. Although we no longer make many calls to the reservations team (we prefer to self-book or use the new web site where possible), all departments are most worthy of the highest praise possible. Well done everyone!
Marie Judson
JLM Travel
The prices on the system were really good and beat all the other operators which was really helpfull to confirm for the customer. We have received all the relevant paperwork and confirmation from yourselves really quickly also which was good so that we could forward all the relevant details to the customer.
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Wendy
TravelValue Ltd
The knowledge of a reliable service, reputable company and great sales support
Dave Muprhy
Flight Hall
I have used Major on different occasions as I have tried others and not had the good response as I have had with Major travel.
Gary Reavely F.Inst.T.T
Oceanic Travel
We recently used Major Travel for the first time and were hugely impressed with the service we received, not only were the prices highly competitive, but the service from your staff was second to none. We will most definitely use you again and would highly recommend you to our hays travel colleagues. It makes such a pleasant change to deal with people whom really know that they are talking about and who are passionate about what they do.
Dave Simpson
H-C Trav el Ltd
I just wanted to say thank you for all the extra work you did with my cricket tour group to South Africa in January. I met with some of the group recently and they reported that everyt hing you/we arranged for them went very smoothly and that they were very pleased with the arrangements. So much so that they are thinking of doing a similar trip in early 2017. Thank you again for all your help.
Tresa Hutchinson
The Co-operative travel
I havent yet made a booking with Major as you have only just become one of our suppliers, however I am very impressed with how easy you have made it and how willing you are to resolve issues. I have advised this to my colleagues and look forward to making future bookings with you.
Gary Reavely F.Inst.T.T
Oceanic Travel
We recently made a reservation with you for the first time with your colleague Ramona. I just wanted to say what an absolute pleasure it was to deal with Ramona during the reservations process. She was extremely helpful, had a great attitude and really knew what she was talking about. Based on this very positive experience with your organisation we will have no hesitation in using you again in the future. Please pass on our grateful thanks and appreciation to Ramona for a great job really well done.
Yvonne Cleary
Premier Travel
Quality of service, friendly, informed and attentive staff
Lianne Peters
PTA co-operative
I have been working with Major Travel for 8 years now, and they are my No 1 company for flights. They always go that extra mile and are friendly, reliable and very good at what they do best, I have recommended them to many other collegues who are also very impressed with the level of service and also expertise they give, THANKYOU MAJOR TRAVEL for all your support - You are a great team! Lianne @ pta