44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Lorraine
Worldwide Travel Connections
My claim to fame is that I have using Major for some 12 years or more. Excellent fares with great service. Keep up the good work....
Lianne Peters
PTA co-operative
I have been working with Major Travel for 8 years now, and they are my No 1 company for flights. They always go that extra mile and are friendly, reliable and very good at what they do best, I have recommended them to many other collegues who are also very impressed with the level of service and also expertise they give, THANKYOU MAJOR TRAVEL for all your support - You are a great team! Lianne @ pta
Sarah Phil
Personal Travel Advisors -The co-operative
Super company to work with over the past 13 years ... Reliable, helpful and of course, very competitive price wise. Top Marks !
Alex
The Travel World
I have been dealing with Major Travel for over 6 years and i have always met great people working for Major Travel, their services are fantastic.
Packedup Limited
Packedup Limited
We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes
Yvonne Cleary
Premier Travel
Easy to use website, lovely staff that are very helpful, great prices and not forgetting the major money which is nice to receive
Marie Judson
JLM Travel
The prices on the system were really good and beat all the other operators which was really helpfull to confirm for the customer. We have received all the relevant paperwork and confirmation from yourselves really quickly also which was good so that we could forward all the relevant details to the customer.
Dave Emmerson
Holiday Getaway
We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)
Deborah Robbins
Travel Counsellors
Super service and dead friendly staff!
Dellen Carroll
Wickers World Travel
I like booking my clients with Major Travel because they are a Major company with mega low prices
Wendy Plant
Independent Travel Experts
I recently tried Major when I was trying to match an Expedia quote. The consultant did her best to get near the price and the customer booked. This gave me confidence to try them for my next quote and they were cheaper than any other operators and was soon followed by another booking. I have found the consultants to be helpful, they have held options and booked airline seats for me and having a Freephone number is vital when I’m a homeworker! I have advertised lots of their great deals too. There are also lots of great incentives for us – I look forward to many more major bookings in the future, and would highly recommend.