44 YEARS AND STILL GOING STRONG!
Founded in 1974 by the Widdowson family, Major Travel was created to serve the needs of travel agents. Whilst the company has grown to become a significant wholesaler in the travel industry the core family values upon which the business was established upon still remain at the heart of the company's culture and ethos. At the core of our values is quality of service. Whilst pricing product diversity and technology are all important they become redundant in the absence of outstanding service. So, whilst we have unbeatable pricing, a diverse product offering and the best technology in our sector, you can be sure that you will always get the same personal attention that you have enjoyed for over 40 years!
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testimonials
Sue
A2Z Travel
I have used Major on several occasions. I always find the staff to be very friendly and knowledgeable, especially when you have a very vague enquiry they can generally put it all together. The prices are very good and I like the way everything works so smoothly, ease of confirmation coming through and tickets etc. The love2 shop vouchers are a bonus.
Dave Emmerson
Holiday Getaway
We have been dealing with you for just under 6 months and are already doing on average 2 bookings a month. We had a potential problem with a group booking where the return flights were rescheduled by one day - I emailled Paul who runs the helpdesk, never had to chase him up and this morning received an email advising me that it wsa fixed, no extra cost, no work for me - just fixed! Thanks Major, love dealing with you!!!
Packedup Limited
Packedup Limited
We havent booked any yet as we are a new agent but the customer service I have received has always been great. Also, the willingness to help a new company was very positive which can be lacking sometimes
Debbie Hancock
Travel World
Id certainly recommend Major Travel, I rang reservations because I needed to hold a flight seat for a customer, I was greeted professionally and very friendly I held the seat and later called back to confirm it, it was emailed the invoice and e ticket immediately, it was a breath of fresh air to be able to obtain all the documents without continuous phone calls and hassle, I would also like to advise that the feed into isell is excellent and the rates are very competitive.
Sarah Phil
Personal Travel Advisors -The Co-Operativ e
Super company to work with over the past 13 years ... Reliable, helpful and of course, very competitive price wise. Top Marks !
Yvonne Cleary
Premier Travel
Easy to use website, lovely staff that are very helpful, great prices and not forgetting the major money which is nice to receive
Steven Wyntersun
Wyntersun Holidays
Brilliant customer service and very competitive pricing!!!!!!
Marie Judson
JLM Travel
The prices on the system were really good and beat all the other operators which was really helpfull to confirm for the customer. We have received all the relevant paperwork and confirmation from yourselves really quickly also which was good so that we could forward all the relevant details to the customer.
Dellen Carroll
Wickers World Travel
I like booking my clients with Major Travel because they are a Major company with mega low prices
Monika Sethi
Hackney Travel
Major web has an easy system and good prices!
Christine Smith
Co-operative Personal Travel Advisors
I am absolutely loving this new website; clear, concise and quick! Well done Major - you are going to be getting a lot more business from me!
Jenny Allport Reid
The Midcounties Co-operative Travel
We have had a complaint in Swindon branch about a holiday booked through Major, partly against us and partly against them. Major (and in particular Mary Arpino the Sales & Marketing Director) have been absolutely fantastic, making the customer a very fair offer but more importantly keeping our branch in the loop, liaising with the branch manager about their findings before drafting anything up to the customer and checking that their response looks ok with us first – very unusual but great stuff. The customer is looking for any excuse to take their complaint further and I am absolutely certain that Major’s professionalism has prevented the customer having ammunition to redirect the complaint against us (unlike the usual tour operator response: blame your travel agent!)